Information

Adapter
Adapters, chargers and converters are available at the reception.

Table reservation
We reserve tables in restaurants at the request of our guests. Please report your request to the reception in time.

Car rental
Our reception staff are happy to assist you with car rental questions!

Linen change
Bed linen is changed every 3 days. On request, for a fee, we provide clean bed linen every day.
Please inform the reception of your request.

Baby equipment
We provide a baby cot and high chair upon request for guests arriving with children.

Banquets, meetings, receptions
Our hotel offers conference and banquet services for our guests. In good weather, the hotel's tastefully designed garden is suitable for outdoor events.

Bank and credit card acceptance
We accept Visa and MasterCard cards at our hotel.

Bankok
The nearest bank branch to our hotel is located in Győr, in Győr Plaza. Please inquire at the reception about their opening hours.

Security
Please contact the reception in the following cases:
– emergency medical care, pediatrician
– night and weekend dental care
– night and Sunday pharmacy
– troubleshooting
– in case of a technical problem with your car.

Business services
Please inquire at the reception about photocopying, faxing, scanning, printing options and their prices. If necessary, our receptionist will provide you with IT assistance.

Check-out
Check-out on the day of travel by 11:00 a.m. Late check-out is possible, depending on availability, between 11:00 a.m. and 14:00 p.m. for a surcharge of HUF 4.500 per room, and between 13:00 p.m. and 18:00 p.m. for a surcharge of HUF 8.500 per room.

Shoe shine
Basic shoe shine equipment is available at the reception. Please ask for the shoe shine kit at the reception. We will clean your shoes upon request.

Shoe shine equipment
Shoe shine equipment is available at the reception on the ground floor of the hotel.

Checks
Our hotel does not accept personal or traveler's checks. Please ask the reception for assistance regarding redemption options.

Parcel delivery and mailing
Please contact the reception, our staff will be happy to assist you.

Luggage storage
In case of early arrival or late departure, we will keep your luggage in a secure place. Please contact the reception with your request.

Package delivery
Upon arrival or departure, our colleague will take your luggage to/from your room upon request. Please notify the reception of your request.

Smoking
We kindly ask you to refrain from smoking throughout the hotel. Designated smoking areas are located in front of the hotel entrance.

E-car charging facility
Guests arriving by electric car can charge their vehicles in the rear parking lot. There is 1 AC charging station in the parking lot, which can charge two cars simultaneously. The AC fast charger has 2 Type 22 connectors with a power of 2kW.
Control interface: connection detection, automatic charging start, LED feedback.
The cost of using the electric charger is 2.000 HUF per occasion.
Our reception colleagues are available to provide you with all information regarding charging.

Electricity
220 volts.

Wake-up service
Please ask for this service at the reception.

Restaurant
Open every day of the week. For more information and special offers, see our menu.

Valuables
The hotel is only responsible for valuables placed in the central safe.

Value preservation
Place your valuables in the central safe.

Hairdresser, beautician
Please inquire at the reception about service providers near the hotel. 

Bathrobe
You can request a bathrobe at the reception. Please contact the reception for the correct size. The bathrobe is for use within the hotel premises, please do not take it to any other external location.

Bathroom accessories, toiletries
If you have any requests for accessories that are not in the bathroom, please call the reception. The bathroom contains cosmetic paper towels, liquid soap and shower gel. We can provide toothbrushes and toothpaste for a fee. Please inform the reception of your request.
If you need a chair in the bathroom, please let the reception know.

GPS coordinates:
Width: 47.640872209373654
Longitude: 17.732845544815063

Pharmacy
It is located near the hotel. Please ask at the reception for opening hours.

Hair dryer
Bathroom amenities include a hairdryer.

Pets

We welcome small pets in our hotel – for a fee. You are always responsible for your pet. However, we would like to thank you for your understanding and inform you that for hygiene reasons, pets are not allowed in the catering units or guest communal areas.

Free emergency calls
Ambulances – 104
Police – 107
Fire Department – ​​105
General – 112

 Internet access
We provide high-speed wireless internet access in public areas and hotel rooms. 

Play area
We have created a play corner for our little guests in our restaurant area, which can be found on our covered terrace when the weather is nice.

Ticket sales, program recommendations
The reception is ready to assist our guests in arranging tickets for theater performances, concerts or any other event.

Bicycle rental, sports equipment rental
Please contact the reception with your request.

 "Please do not disturb"
If you wish not to be disturbed in your room, please place the “Do Not Disturb” sign on the outside door handle. If the “Do Not Disturb” sign is displayed in your room all day, room service (e.g. daily cleaning, minibar refilling) will only be provided upon your request. Please inform the reception of any service requests.

Automatic teller machine (ATM)
Please ask the reception about ATMs near the hotel, which will be happy to provide information.

Conference technical equipment
Upon request, we can provide: projector, flip chart, projection screen, stationery. Internet access is provided free of charge in the conference room.

Cultural programs
Depending on your interests, our hotel reception will be happy to recommend cultural events in the city and the region.

Air conditioning
Your room is air-conditioned. If you have any questions about its operation, please contact the reception.

Massage
We provide massage services for a fee. Please inform the reception if you require them.

Mini-bar
If you require it, the minibar will be filled after prior arrangement. Please inquire at the reception regarding the selection and our valid prices. Your consumption will be checked during the daily cleaning and the stock will be filled. Your consumption will be charged to your room account. On the day of travel, please report your last consumption at the reception.

Smartphone
A mobile phone is available for the room. Please inform the reception if you require one.

 Laundry, dry cleaning, ironing and sewing services
It is available from Monday to Friday, there is no dry cleaning and laundry service on weekends and holidays. Our ironing service can be used within 1 hour. During the laundry service, we can only return clothes collected before XNUMX am until XNUMX pm on the same day. Please fill out the order form in the room, place your clothes in the laundry bag and hand them in at the reception.
In the event that a "Please Do Not Disturb" sign is displayed in your room when your cleaned clothes are returned, we will leave a message for you.
If you need an iron, please notify the reception.

Public telephone
It is located at the reception, please inform our staff if you wish to use it.

Doctor
If you require any medical attention, please inform the reception.

Slippers
Please indicate your request at the reception.

Parking at the hotel
Our hotel has a closed, camera-guarded parking lot. There are designated parking spaces in front of the hotel's main entrance, exclusively for our hotel guests.

Pillow
Spare pillows are available in different sizes and types. Please contact the reception to request them.

Currency exchange
There are several banks and currency exchange offices near the hotel. Please contact the reception for more information.

Luggage storage
To use this service, please contact the reception.

Radio
Our hotel televisions are suitable for receiving domestic radio channels. You can find a detailed channel allocation in the TV channel information.

Reception service
The reception service is open 24 hours a day and is available by phone XNUMX hours a day.

Breakfast
We offer our guests a sophisticated buffet breakfast.. Opening hours: From 07.00:10.00 to XNUMX:XNUMX. The entrance to the restaurant is from the reception.
In case of early departure, we can prepare a cold package, which can be ordered at the hotel reception by 19 pm the night before.

Event hall, event venue
The hotel's basement event room can accommodate up to 45 people. The room is well-lit and air-conditioned, making it an ideal venue for smaller events, business meetings, or other corporate and family events.
Capacity of the room:
45 people with row seating
banquet with table seating for 30 people
40 people for standing reception with armrests.

Equipment available for events
Upon request, we can provide the following equipment in our conference room for a fee:
Projection screen
Flip chart
Demonstration board
projector
Camel
Occasional decoration, flowers
Children's toys.

Special diet, meals
If you or a guest traveling with you has a food allergy or intolerance, please notify the reception in advance so that our staff can ensure your complete safety and comfort in a timely manner!

Sports equipment
In the green area next to our hotel (depending on the weather), you can go running, Nordic walking, or cycling, for which we provide equipment. Please inform the reception if you wish to do so.

Store
Food and drinks available every day of the week. More information and offerings on the Land – Store menu.

Sauna
The sauna is located in the basement of the building. Please inquire at the reception about opening hours.

Bill payment
You can pay the bill for your consumption during your hotel stay with cash (HUF and EUR) or a valid bank card. Our hotel accepts: Szép card.

Room telephone
There is no landline telephone network in our hotel rooms. You can request a mobile phone for your room with the accompanying bilingual user manual at the reception. The phone is provided to our guests against a deposit. The hotel's 24-hour telephone number is: +36 (96) 900 490.

Room service
If necessary, please inquire at the reception.

"I would like to request cleaning", room cleaning
Daily cleaning of rooms between 06.00:14.00 and XNUMX:XNUMX. In case of individual requests, please inform the reception and put the "Cleaning Request" sign on the outside of the room door.

 Cover
Please inform the reception if you need an extra blanket.

 Found objects
For lost or found items on the hotel premises, please contact the reception.

 Taxi
Upon request, the reception will be happy to help you order a taxi. For your safe return, please also ask for our recommendations for the return trip.

Templem
 There are churches of various denominations in Töltéstava and the city of Győr. Please contact the reception for addresses and opening hours.

 Map
A free city map is available at reception.

Towel change
Upon request, towels are changed daily. Please inform the reception if you require them.

 Transfer service
Please inform the reception of your needs in time, we are happy to assist you.

Television
We offer a wide range of local and international satellite TV channels in our hotel. For detailed information, please refer to the TV channel guide.

 Messages
The reception desk handles the recording and delivery of incoming and outgoing messages.

Üzletek
There are several different shops and shopping centers near the hotel. For detailed information, please contact the reception.

 Sewing kit
If you would like to request a sewing kit, please let us know at the reception.

 Sewing service
Please contact the reception with your request.

 Iron and ironing board
If you need anything, please contact the reception.

Sightseeing, excursion
The reception is ready to assist you with program suggestions, selection of sightseeing tours, recommendations for boat and other water programs, and other tourist information.

 Buy
Our staff at the reception will be happy to provide information about the most important shopping opportunities.

Emergency exit
Please check the floor plan on the front door, where we have marked the nearest emergency exit.

Flower
Our staff at the reception will be happy to take your order.

Water
Tap water is drinkable throughout the city.