There are adapters, phone chargers and converters at the reception.
The hotel is totally air-conditioned. If you need any help, please do not hesitate to ask the reception.
You can ask for it at the reception.
Automatic Teller Machine (ATM)
There are some ATM’s near the hotel, in Győr. Please ask the exact pleace at the reception.
We can provide you baby bed on request.
Our Hotel is a great place to organize an event. For more information, please turn to the recepetion.
The closer bank to the hotel is in Győr, in Győr Plaza. Please turn to the reception for more information.
You can ask it at the reception. Please, use it just in the hotel area and do not bring it to the beach or somewhere.
If you don’t find something in the bathroom ehat you need, please turn to the reception. There are cosmetic paper towels, soft soap, shower gel. We can provide you toothbrush and toothpaste, for fee. Please ask for them at the reception. If you need more chair in the bathroom, please turn tot he reception.
Bed linen exchange
It is done in every 3 days. We can provide you clean bed linen every day on request, for a fee.
Bicycle, sport equipments rental
Please turn to the reception.
We can provide you a hearty buffet breakfast from 07:00 until 10:00 o’clock. The entrance of the restaurant is near the reception.
In case of early departure, we can serve you cold packs. Please let us know before the departure day, until 19:00.
Photo-copying, fax, scanner, printing. For more information, please turn tot he reception. Our receptionist colleague can help you with computer, if needed.
Our receptionist colleague will help in this matter.
You can check-in on the date of arrival from 14:00. If you want to check-in earlier, you can do it from 10:00 until 14:00, depending on occupancy, and it is for fee, 5000 HUF/room.
We ask you to please leave the room till 11:00 o,clock on the day of your departure. In case you plan to stay longer, ask for it at the reception.
Our hotel accepts the following credit or debit cards: Visa, Master Card, American Express.
Our Hotel doesn’t accept any personal, or travel checks. For redemption opportunity please turn to the reception.
There are more religious churches in Győr and Töltéstava. For further information, please turn to the reception.
The daily cleaning is done between 06:00 and 14:00. In case of individual request, please let the „please make up” card on the external dorhandle.
If you need any emergency care, please turn to the reception.
It is 220V.
Please, check the floor-map on the door to find the nearest escape.
We have an event room for 45 people. It is lighted, air-conditioned.
Please, turn to the reception, if needed.
Ambulance – 104
Police – 107
Fire service – 105
General emergency – 112
Each room is equipped with hair-dryer.
We provide you WIFI in the hotel area.
Iron and ironing-board
Please turn to the reception, if needed.
For further information, please turn tot he reception.
We can provide you a free city map at the reception.
The input and output message are handled by the reception.
If you need, we can fill it up. Please turn to the reception for further information about the offer and prices. We will check your consumption during the daily cleaning and fill up the supply. We will charge your consumption for your room bill. Please tell your last consumption at the reception on the day of your departure.
You can require it, please turn to the reception.
There are more banks and money exchanges near the hotel. Please ask the reception for more information.
If you need, please ask our receptionist colleague to help you to take it from/to the room.
In case of early arriving or late departure, we can provide you a luggage room. Please turn to the reception.
Please turn to the reception, they would be happy to help you.
We have a closed parking area with camera system, which is useable for our guest for free.
You can pay for your consumption with cash (HUF or EURO) or credit card.
Little pets are awailable in our hotel, for fee. Please note that youo are responsible for them. We would kindly ask you to do not bring them in the restaurant and sauna because of hygienic reasons.
It is near to the hotel. Please turn to the reception.
There is a phone at the reception, please turn to the reception.
In case you need furter pillow or blanket, please turn to the reception.
„Please do not disturbe”
In case you want to „do not disturbe” in your room, please let the card on the external door handle. If it is there all day, we will serve you (daily cleaning, minibar) just on your request. Please turn to the reception for any reason.
There is a radio in each room, in the television channels.
We have a 24 hours reception service.
We don’t have lead phone network. We can provide you mobile phone, if needed, for caution, please ask for the using instruction at the reception.
There is a central safe in the office near the reception, please ask our reception to use it.
In case of the following matters, please turn to the reception:
- emergency medical care, child doctor
- night or weekend dental care
- night or weekend pharmcay
- breakdown recovery
- in case of technical problem of your car
You can find the sauna in the basement of the hotel. Please ask the reception about the opening hours.
Sewing-set can be found in the wardrobe of your room.
You can find it in the hall of the hotel.
There are shoe-cleaning equipments at the reception, please turn tot he reception.
There are more shops and supermarkets near the hotel. For further information, please turn to the hotel.
Please turn to the office.
It is not allowed to smoke in all areas of the hotel. You can find the designated smoking area at the entrance of the hotel.
If you our your guest have any food allergie, please let the reception know, so we can serve you the right menu in time.
You can do sport near the hotel ont he green field: running, nordic walking, bicycle. Please turn to the reception.
We can book a table in a restaurant if needed. Please, let the recception know about that in time.
Upon your request, our reception desk would help you to call the taxi. Please ask for return the reception as well.
Technical equipments for conference
Upon your request, we can provide you for fee: projector, flip chart, screen, writing materials. The WIFI is free of charge in the conference hall.
You can choose from hungarian and foreign TV channels. Please have a look at the information in the TV-inform.
Tickets and programs
We would like to help you to reserve theatre, cinema, concert, sight-seeing, city tour programs or any other tickets. Please turn tot he reception.
In case of our guest’s request, we will daily change the towels for fee. Please turn to the reception.
If you need, please turn to the reception.
Upon your request at the reception.
Washing, ironing, dry cleaning, sewing-service
It is available from Monday till Friday, there is no service on weekend and holidays. If you leave your clothes to be washed till 9:00 in the morning, we can do the cleaning on the same day. Please fill the list, take your clothes into the washing bag and leave it on the reception. If you need iron, please turn to the reception.
The tap-water is drinkable throughout the city.