Guest Information

Dear our Guest! Welcome to our Land Plan Hotel*** & Restaurant, in Töltéstava. Thank you for choosing our hotel as a place for your stay. We hope this Guest Information will serve you useful informations about our services in the hotel. Of course, if you have further questions or need any help, please, turn to us trustingly. We are here gladly and willingly for you, in order to have a great stay in our hotel. We hope that your stay in our hotel will be pleasurable. Best regards, Land Plan Hotel*** & Restaurant management

Guest Information

Adapter
There are adapters, phone chargers and converters at the reception.

Air-conditioning
The hotel is totally air-conditioned. If you need any help, please do not hesitate to ask the reception.

Alarm service
You can ask for it at the reception.

Automatic Teller Machine (ATM)
There are some ATM’s near the hotel, in Győr. Please ask the exact pleace at the reception.

Baby bed
We can provide you baby bed on request.

Banquets, meetings
Our Hotel is a great place to organize an event. For more information, please turn to the recepetion.

Banks
The closer bank to the hotel is in Győr, in Győr Plaza. Please turn to the reception for more information.

Bath-robe
You can ask it at the reception. Please, use it just in the hotel area and do not bring it to the beach or somewhere.

Bathroom equipments
If you don’t find something in the bathroom ehat you need, please turn to the reception. There are cosmetic paper towels, soft soap, shower gel. We can provide you toothbrush and toothpaste, for fee. Please ask for them at the reception. If you need more chair in the bathroom, please turn tot he reception.

Bed linen exchange
It is done in every 3 days. We can provide you clean bed linen every day on request, for a fee.

Bicycle, sport equipments rental
Please turn to the reception.

Breakfast
We can provide you a hearty buffet breakfast from 07:00 until 10:00 o’clock. The entrance of the restaurant is near the reception.
In case of early departure, we can serve you cold packs. Please let us know before the departure day, until 19:00.

Business services
Photo-copying, fax, scanner, printing. For more information, please turn tot he reception. Our receptionist colleague can help you with computer, if needed.

Car rental
Our receptionist colleague will help in this matter.

Check-in
You can check-in on the date of arrival from 14:00. If you want to check-in earlier, you can do it from 10:00 until 14:00, depending on occupancy, and it is for fee, 5000 HUF/room.

Check-out
We ask you to please leave the room till 11:00 o,clock on the day of your departure. In case you plan to stay longer, you can do it until 17:00 depending on occupancy, and it is for fee, 15 000 HUF/room.

Credit Cards
Our hotel accepts the following credit or debit cards: Visa, Master Card, American Express.

Checks
Our Hotel doesn’t accept any personal, or travel checks. For redemption opportunity please turn to the reception.

Church
There are more religious churches in Győr and Töltéstava. For further information, please turn to the reception.

Cleaning
The daily cleaning is done between 06:00 and 14:00. In case of individual request, please let the „please make up” card on the external dorhandle.

Doctor
If you need any emergency care, please turn to the reception.

Electricity
It is 220V.

Escape
Please, check the floor-map on the door to find the nearest escape.

Event room
We have an event room for 45 people. It is lighted, air-conditioned.

Flower
Please, turn to the reception, if needed.

Free calls
Ambulance – 104
Police – 107
Fire service – 105
General emergency – 112

GPS coordinates
Latitude: 47.640872209373654
Longitude: 17.732845544815063

Hair-dryer
Each room is equipped with hair-dryer.

Internet access
We provide you WIFI in the hotel area.

Iron and ironing-board
Please turn to the reception, if needed.

Lost properties
For further information, please turn tot he reception.

Map
We can provide you a free city map at the reception.

 Message
The input and output message are handled by the reception.

Minibar
If you need, we can fill it up. Please turn to the reception for further information about the offer and prices. We will check your consumption during the daily cleaning and fill up the supply. We will charge your consumption for your room bill. Please tell your last consumption at the reception on the day of your departure.

Mobile
You can require it, please turn to the reception.

Money change
There are more banks and money exchanges near the hotel. Please ask the reception for more information.

Package delivering
If you need, please ask our receptionist colleague to help you to take it from/to the room.

Package room
In case of early arriving or late departure, we can provide you a luggage room. Please turn to the reception.

Package sending
Please turn to the reception, they would be happy to help you.

Parking
We have a closed parking area with camera system, which is useable for our guest for free.

Paying
You can pay for your consumption with cash (HUF or EURO) or credit card.

Pets
Little pets are awailable in our hotel, for fee. Please note that youo are responsible for them. We would kindly ask you to do not bring them in the restaurant and sauna because of hygienic reasons.

Pharmacy
It is near to the hotel. Please turn to the reception.

Phone
There is a phone at the reception, please turn to the reception.

Pillow
In case you need furter pillow or blanket, please turn to the reception.

„Please do not disturbe”
In case you want to „do not disturbe” in your room, please let the card on the external door handle. If it is there all day, we will serve you (daily cleaning, minibar) just on your request. Please turn to the reception for any reason.

Radio
There is a radio in each room, in the television channels.

Reception desk
We have a 24 hours reception service.

Room phone
We don’t have lead phone network. We can provide you mobile phone, if needed, for caution, please ask for the using instruction at the reception.

Safe
There is a central safe in the office near the reception, please ask our reception to use it.

Safety:
In case of the following matters, please turn to the reception:

  • emergency medical care, child doctor
  • night or weekend dental care
  • night or weekend pharmcay
  • breakdown recovery
  • in case of technical problem of your car

Sauna
You can find the sauna in the basement of the hotel. Please ask the reception about the opening hours.

Sewing-set
Sewing-set can be found in the wardrobe of your room.

Shoe-cleaning machine
You can find it in the hall of the hotel.

Shoeshine
There are shoe-cleaning equipments at the reception, please turn tot he reception.

Shops
There are more shops and supermarkets near the hotel. For further information, please turn to the hotel.

Slipper
Please turn to the office.

Smoking
It is not allowed to smoke in all areas of the hotel. You can find the designated smoking area at the entrance of the hotel.

Special diet
If you our your guest have any food allergie, please let the reception know, so we can serve you the right menu in time.

Sport equipments
You can do sport near the hotel ont he green field: running, nordic walking, bicycle. Please turn to the reception.

Table reservation
We can book a table in a restaurant  if needed. Please, let the recception know about that in time.

Taxi
Upon your request, our reception desk would help you to call the taxi. Please ask for return the reception as well.

Technical equipments for conference
Upon your request, we can provide you for fee: projector, flip chart, screen, writing materials. The WIFI is free of charge in the conference hall.

Television
You can choose from hungarian and foreign TV channels. Please have a look at the information in the TV-inform.

Tickets and programs
We would like to help you to reserve theatre, cinema, concert, sight-seeing, city tour programs or any other tickets. Please turn tot he reception.

Towel change
In case of our guest’s request, we will daily change the towels for fee. Please turn to the reception.

Transfer service
If you need, please turn to the reception.

Washable side-carpet
Upon your request at the reception.

Washing, ironing, dry cleaning, sewing-service
It is available from Monday till Friday, there is no service on weekend and holidays. If you leave your clothes to be washed till 9:00 in the morning, we can do the cleaning on the same day. Please fill the list, take your clothes into the washing bag and leave it on the reception. If you need iron, please turn to the reception.

Water
The tap-water is drinkable throughout the city.